Privacy Policy
Last updated: January 2026
This Privacy Policy explains how Rush Mail collects, uses, and protects information in connection with our platform, API, and website. This document is a draft template provided for review by qualified legal counsel and should not be relied upon as legal advice.
1. Information we collect
- Account information — name, work email, company, and billing details you provide.
- Mail data — recipient addresses and document content you submit to produce and send mail.
- Usage data — logs, API request metadata, and delivery status events.
- Website data — limited, privacy-friendly analytics and information you submit through forms.
2. How we use information
We use information to:
- Produce, mail, and track the items you send;
- Validate and standardize addresses;
- Provide support and respond to inquiries;
- Operate, secure, and improve the Services;
- Meet legal and regulatory obligations.
3. How we share information
We share information with service providers that help us deliver the Services — including postal and print production partners — and with the United States Postal Service to complete delivery. We do not sell personal information.
4. Data retention
We retain information for as long as needed to provide the Services and meet legal, accounting, or reporting requirements. Mail content and delivery records may be retained to support your audit trail.
5. Security
We encrypt data in transit and at rest and apply access controls and monitoring designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your choices
Depending on your location, you may have rights to access, correct, or delete personal information, and to object to or restrict certain processing. Contact us to exercise these rights.
7. Healthcare customers
For customers handling protected health information, a Business Associate Agreement is available and governs the handling of that information.
8. Changes
We may update this Policy from time to time. Material changes will be communicated through the Services or by email.
9. Contact
Questions about this Policy can be sent to support@rushmail.io.